Effective Date: 31st July 2023
Introduction
Welcome to Aqua Matsya (aquamatsya.com), owned and operated by 21V Agritech Pvt. Ltd., a company registered in India. This Privacy Policy outlines how we collect, use, store, share, and protect your personal data when you interact with our website and purchase our Planted Aquarium supplies. We are committed to protecting your privacy and ensuring the security of your personal information. By using our website and providing your information, you consent to the practices described in this Privacy Policy.
1. Data Collection and Usage
We collect certain personal information when you visit our website, make purchases, or subscribe to our newsletter. The types of data we may collect include:
- Name
- Contact Information (email, phone number, address)
- Payment Information
- Order History
- IP Address
- Cookies and Usage Data
We use this information for order processing, customer service, website improvement, and marketing purposes. By providing your data, you consent to its usage as described in this Privacy Policy.
2. Data Storage and Security
We store your personal data securely on our servers and take reasonable measures to protect it from unauthorized access, disclosure, alteration, or destruction. We use SSL encryption technology to ensure the secure transmission of your data during online transactions.
3. Data Sharing
We may share your personal data with trusted third-party service providers to fulfill your orders, process payments, and deliver services. These third-party providers are bound by confidentiality agreements and may not use your data for any purpose other than the services they provide to us.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, personalize content, and collect information about website usage. You can manage your cookie preferences through your browser settings.
5. Marketing Communications
By subscribing to our newsletter or providing your contact information, you agree to receive marketing communications from us. You can opt-out of these communications at any time by clicking the “unsubscribe” link in the email or contacting us directly at bp@aquamatsya.com.
6. Users’ Rights
As a user, you have the following rights regarding your personal data:
- Access and Correction: You have the right to access and correct any inaccurate or incomplete personal data we hold about you.
- Data Deletion: You can request the deletion of your personal data in certain circumstances, subject to legal requirements.
- Objection to Processing: You can object to the processing of your data for direct marketing purposes or legitimate interests.
- Data Portability: You may request the transfer of your personal data to another data controller where technically feasible.
7. Users’ Rights Exercise
To exercise your rights or make any privacy-related requests, please contact us at bp@aquamatsya.com or at the address provided below. We will respond to your request within a reasonable timeframe in compliance with applicable laws.
8. Privacy Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal compliance. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, you can contact us at:
21V Agritech Pvt. Ltd. HD-088, WeWork Cinnabar Hills, Embassy Golf Links Business Park, Challaghatta, Bangalore, KA 560071, IN Email: bp@aquamatsya.com
By using our website and providing your information, you acknowledge that you have read and understood this Privacy Policy, and consent to the collection, use, storage, and sharing of your personal data as described herein.